Professional Document Editing Services
By accessing and using our professional document editing services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our service. If you do not agree with any part of these terms, you must immediately discontinue use of our services. We reserve the right to modify these terms at any time, and continued use of our services following any changes constitutes acceptance of those modifications.
As a user of our professional document editing services, you agree to fulfill certain obligations to ensure smooth service delivery and maintain the integrity of our platform. You must:
Our professional document editing services are provided on an "as is" and "as available" basis. While we strive to deliver exceptional quality, certain limitations apply to our services. We do not guarantee uninterrupted or error-free service operation, and technical issues may occasionally affect service availability. Our editing services focus on improving grammar, style, clarity, and structure, but we do not verify factual accuracy of content or provide subject matter expertise unless specifically agreed upon. Turnaround times are estimates and may vary based on document complexity, length, and current workload. We reserve the right to refuse service for documents containing illegal content, hate speech, or materials that violate ethical standards.
All intellectual property rights in our platform, including but not limited to software, design, logos, trademarks, and proprietary editing methodologies, remain the exclusive property of our company. You retain full ownership of the content you submit for editing. By using our services, you grant us a limited, non-exclusive license to access, store, and edit your documents solely for the purpose of providing our services. We do not claim any ownership rights to your original content. Upon completion of services, we maintain copies of edited documents for quality assurance purposes for a limited period as specified in our data retention policy. Any suggestions, feedback, or ideas you provide regarding our services may be used by us without compensation or attribution.
All fees for our services are clearly stated before you commit to any transaction. Prices are subject to change with notice, but changes will not affect orders already placed. Payment must be received before work commences unless alternative arrangements have been explicitly agreed upon. We accept various payment methods as indicated on our platform. Refund requests are evaluated on a case-by-case basis. If you are dissatisfied with our services, you must notify us within seven days of delivery, providing specific reasons for your dissatisfaction. We may offer revision services or partial refunds at our discretion. Refunds are not provided for services already rendered if the work meets the agreed-upon specifications.
We take the confidentiality of your documents seriously and implement appropriate security measures to protect your information. All editors and staff members are bound by strict confidentiality agreements. Your documents are transmitted and stored using industry-standard encryption protocols. We do not share, sell, or distribute your documents to third parties except as required by law or with your explicit consent. However, you acknowledge that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining backups of your original documents. We comply with applicable data protection regulations and maintain transparent data handling practices.
To the maximum extent permitted by applicable law, our liability for any claims arising from or related to our services is limited to the amount you paid for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages. We are not responsible for any losses resulting from your failure to maintain confidentiality of your account, unauthorized access to your account by third parties, or technical failures beyond our reasonable control. This limitation applies regardless of the legal theory upon which the claim is based.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered, without regard to conflict of law principles. Any disputes arising from or relating to these terms or our services shall first be attempted to be resolved through good faith negotiations between the parties. If negotiations fail to resolve the dispute within thirty days, either party may initiate binding arbitration. The arbitration shall be conducted by a single arbitrator in accordance with established arbitration rules. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction. Each party shall bear its own costs and expenses, with arbitration fees divided equally unless the arbitrator determines otherwise. Notwithstanding the foregoing, either party may seek injunctive relief in court to protect intellectual property rights or confidential information.
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions. Upon termination, your right to use our services ceases immediately, and we may delete your account and associated data after a reasonable period. You may terminate your account at any time by following the account closure procedures on our platform. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations for services already provided. Provisions of these terms that by their nature should survive termination shall remain in effect, including intellectual property rights, limitation of liability, and dispute resolution clauses.
These Terms and Conditions are effective immediately upon your first use of our services and remain in effect until modified or terminated. Last updated and reviewed for accuracy and completeness.